It's like sending a text to your friend at CCF.

Send a message 24/7 using our exclusive Conversations feature in Online or Mobile Banking, and talk to a live person - not a chat bot or an automated messaging system.

Start a Conversation about anything related to your account, or, just because you want to say hello!


  • Most secure method of communication
  • Live messaging complete with CCF team photos (so you know who you're talking to!)
  • Send and receive documents or images
  • Attach transactions or accounts directly in your message
  • Send messages in both Online and Mobile banking
  • Receive push notifications when your message has a response

How do I start a Conversation?

We're glad you asked! To start a Conversation, follow the simple steps below:

Start a Conversation in Online Banking
  1. Login to Online Banking
  2. In the Messages section, click the Conversation bubble with a "+" sign
  3. Type your message and hit "Send"
Start a Conversation in Mobile Banking
  1. Login to Mobile Banking
  2. Click the hamburger menu in the upper left-hand corner (i.e. the button with the three stacked horizontal lines)
  3. Click "Messages"
  4. Click the Conversation bubble with a "+" sign in the upper right-hand corner
  5. Type your message and hit "Send"