COVID-19 UPDATES

Updated as of: March 24th, 2020
 
On Tuesday, March 24th Governor Whitmer enacted a Stay-at-Home order that instructs all non-essential workers to stay home. As a result, we want to make sure our members know that credit unions are considered essential service providers and will remain open.
 
As your credit union, we assure you that at this time we are taking steps to support you and our team members. All CCF branches with the exception of our Centerline location, will operate by appointment only for critical services that cannot be done electronically or through the Drive-Thru. 
 
To speak with a representative to determine whether your need requires an appointment, please contact us at 800-777-6728 from 8:00 a.m. to 6:00 p.m. Our Drive-Thru will remain open for all your cash transaction needs, as well as debit and credit card issuance related requests and more.
 
The following branch locations offer 24/7 ATM access, Drive-Thru services and lobby service by appointment only:
 
Auburn Hills
2955 University Drive
 
Perrysburg, OH
28543 Oregon Rd.
 
Royal Oak
30606 Woodward Ave.
 
Somerset Troy
3001 W. Big Beaver Rd.
 
Sterling Heights
44911 Mound Rd.
 
Troy
1785 Rochester Rd.
 

Serving You Through Technology

We strongly encourage remote banking when possible. Visit us here at CCFinancial.com and log in through our Mobile Banking App.

 

Mobile Banking for Iphone

Mobile Banking for Android

 

Or, please utilize Online Banking. With Online Banking you can access your accounts from anywhere. Once you log in, you can transfer money between accounts, make loan payments, deposit checks with Remote Deposit, and manage your bills with Online Bill Pay. If you haven't enrolled in Online Banking, it takes just a minute and you can enroll now. For questions about your account, you may also contact our eBranch at 800-777-6728 during normal business hours.

Don’t forget, you may also start a secure Conversation within Online and Mobile Banking, and talk directly with a CCF team member.

Maintaining Healthy Facilities

Our branches are regularly cleaned by a cleaning company. We will also regularly be utilizing a fogging method of disinfection to further enhance our sanitation efforts. Throughout the day, team members help maintain a sanitary environment by disinfecting commonly used areas such as desks, counter tops, and door handles.

Financial Soundness: Yours & Ours

Rest assured, we are well-positioned to serve you. We strongly encourage members experiencing financial hardship to contact us; as always, we are here to support you and are committed to do so.

Cornerstone Community Financial Credit Union is a financially sound and stable institution and we assure you our stability will remain in-tact. We have extensive Business Continuity and Pandemic Response Plans to handle situations such as this, and they have been activated. These plans will ensure continuity in our operations and allow us to maintain the integrity of a strong financial position. 

Our members can have peace of mind knowing that member deposits in your credit union are federally insured by the NCUA(Opens in a new Window), through the National Credit Union Share Insurance Fund (NCUSIF). NCUSIF is backed by the full-faith and credit of the United States Government. CCF members have federally insured funds and should rest assured that their deposits are safe up to at least $250,000 per account, with additional coverage of up to $250,000 for certain retirement accounts. Not one penny of insured savings has ever been lost by a member of a federally insured credit union.

Team Member Health and Safety

Our team members' health and safety are always a priority. We encourage both our members and team members to stay home if feeling ill, and have moved to a remote working arrangement for as many team members as possible.

We are making business decisions in consideration of information shared by reliable sources including the Centers for Disease Control and state government officials. As the situation with COVID-19 evolves in Michigan, you can learn more about how we are adapting to meet your needs at CCFinancial.com.

Thank you for your membership and your continued trust in us.