SIGNS OF SIM CARD SWAPPING

SIM swapping, also known as SIM hijacking, occurs when a scammer transfers a victim’s phone number to a new SIM card.

Using personal information gathered through phishing or social media, the fraudster impersonates the victim and convinces the mobile provider to make the switch.

Once in control, the scammer can intercept messages and calls, including security codes, allowing access to online accounts, password resets, and financial information.

Signs of SIM Swapping

  • Inability to place calls, send texts, or access certain accounts
  • Alerts about changed login credentials for banking, email, or social media
  • Loss of signal or phones stuck in “roaming” mode
  • Unexpected PIN messages from their mobile carrier


What's at Risk?

Financial Access
  • Online banking and investment accounts
  • Payment apps linked to the device
Digital Identity & Online Assets
  • Social media accounts
  • Domain names and digital handles
Device Access & Stored Data
  • Apps and locally stored information
  • Contacts
  • Security codes and messages
Personal Information
  • Name, address, date of birth, and other personal info


Stop the Takeover Before it Starts

Strengthen Authentication
  • Authenticator apps (e.g., Google Authenticator, Authy)
  • Biometric authentication (fingerprint or facial recognition)
  • Hardware security keys
Enable SIM protections with your carrier. 
Major cell companies offer SIM lock options:
Maintain strong security habits:
  • Use unique, complex passwords
  • Enable Multi-Factor Authentication on all accounts
  • Stay alert for phishing attempts
  • Place a freeze on credit reports to prevent fraudulent loans or new accounts