New Troy is Open!
Amid rising demand for modern banking and personalized service, Cornerstone has opened a new Troy branch and operations center, a key step in meeting and exceeding customer expectations.
Where to Find New Troy
Located at 2138 E. Big Beaver Road, the new facility combines a full-service retail branch with certain back-office operations to better support both in-person and digital banking services.
The site is equipped with advanced technology, including in-branch and drive-thru Video Teller Machines (VTMs) that enable CCF to personalize its digital services for each member.
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Free Community Space Available
The new branch also includes an approximately 1,000 sq. ft. community space, available free of charge to the public, no CCF membership required. Highlights include:
- Capacity for up to 50 people
- High-speed WiFi for meetings, workshops and events
- Large TV with a computer dock
- Modular desk, coffee table and armchairs
- Access to a kitchenette and restrooms
“We intentionally designed our new branch to meet the everyday banking needs of our members while also creating a space where the broader Troy community can come together and grow,” said Heidi Kassab, president and CEO of CCF.
“By opening our doors for local meetings, workshops and events, we’re reinforcing CCF’s role as a true community hub, not just a place to bank, but a place to connect.”
Growing the Team
The new facility supports CCF’s strong momentum. The credit union has experienced 3% year-over-year membership growth, fueled by its ongoing investment in personalized, digital services, as well as branch openings and plans to expand its workforce.
The new Troy branch will hire a significant number of new staff members, including a Director of Risk and Accounting, a Director of Operations and Digital Banking. Approximately 50% of CCF’s existing team also will transition to the new branch, including 30 administrative staff members and the entire credit union call center.
The new location will replace CCF’s existing Troy branch, which was located at 1785 Rochester Road.
A reservation is required to use the community space. Visit ccfinancial.com/newtroy for details and instructions.
