Financial Assistance

loan payment assistance

If you or your family have been impacted by COVID-19 and need financial support, we are here to help. We understand that the scope of impact may include areas outside of your control and our team members are ready to provide financial guidance and discuss solutions that are tailored to your unique situation.

If you currently have a delinquent loan or need additional payment assistance, please contact us at (800) 777-6728, extension 110 at your convenience to discuss short-term modifications. We are in your corner in your time of need.


90 days no payment

Loan & Cash-Out Refinancing
In addition to possible payment and interest savings, you can be payment-free for 90 days* when you refinance any loan held at another financial institution. Or, refinance an existing loan for cash out and still pay nothing for 90 days.

*Subject to change at any time. Limited time offer, restrictions apply. Loans currently financed with CCF are not eligible for the 90 days no payment offer unless borrower finances additional cash out.

business services relief 

Paycheck Protection Program (PPP)

The U.S. Small Business Administration, in consultation with the U.S. Treasury Department, will re-open the Paycheck Protection Program on Friday, January 15th, 2021. At this time CCF is only accepting PPP applications for existing Small Business Account members. 

Who can apply?

The Paycheck Protection Program (PPP) now allows certain eligible borrowers that previously received a PPP loan to apply for a Second Draw PPP Loan with the same general loan terms as their First Draw PPP Loan. 

Eligibility requirements:

  • A borrower is generally eligible for a Second Draw PPP Loan if the borrower:
  • Previously received a First Draw PPP Loan and will or has used the full amount only for authorized uses;
  • Has no more than 300 employees; and
  • Can demonstrate at least a 25% reduction in gross receipts between comparable quarters in 2019 and 2020.

What can I use the loan for?

Second draw PPP loans can be used to help fund payroll costs, including benefits. Funds can also be used to pay for mortgage interest, rent, utilities, worker protection costs related to COVID-19, uninsured property damage costs caused by looting or vandalism during 2020, and certain supplier costs and expenses for operations.

Where can I find more information?

To learn more about PPP loans or for answers to the most frequently asked questions, please visit

How do I apply for a PPP loan?

To apply for a PPP loan please follow the steps outlined below. 

Step 1: Download and fill out each of the forms located below. An application cannot be accepted unless all required forms are completed. 

If you have questions about the application or the information you are required to provide, please email us at or call us directly at (800) 777-6728 ext 119.
Step 2: Gather all supplemental items as outlined in the Loan Checklist (above), including all supporting payroll documents.

Step 3: Once you've filled out all application forms and gathered the required documentation, please return to us via:
  • Email:
  • Conversations: Login to Online Banking to send a secure message and attach your documents in the Message center
    • Select Messages from your menu on the left
    • Select "Start a Conversation" on the right
  • Fax to: (248) 373-1297 - Attention: Cornerstone SBA
We are doing everything we can to assist each one of our business members, and we appreciate your patience as we quickly adapt to your changing needs. If you have questions and would like to speak with a CCF team member,  please call: (800) 777-6728 ext 119

Additional Resources

Please review the resources below if you are a small business owner and are in need of assistance. Here you will find links to additional support information and answers to FAQs as they relate to the CARES Act.

You are also welcome to contact us and we can talk through your specific situation. 

Check Your Credit Health

To help protect your financial health during the sudden and unprecedented hardship caused by COVID-19, our credit partner, Experian, is offering FREE, weekly credit reports through the next year. 

Under federal law you are entitled to a copy of your credit report annually from all three credit reporting agencies - Experian®, Equifax® and TransUnion® - once every 12 months. Every consumer should check their credit reports from each of the three bureaus annually. Doing so will make sure your credit is up-to-date and accurate. Each reporting agency collects and records information in different ways and may not have the same information about your credit history.

greenpath financial wellness 


Our partners at GreenPath Financial Wellness can help you create a plan to stay on track financially during this evolving public health situation.

Through comprehensive education and exceptional service, GreenPath has been assisting people like you for more than 50 years. 

Working together with GreenPath, you will enjoy unlimited access to financial counselors and can receive assistance with: 

  • Personal and family budgeting
  • Understanding your credit report and how to improve your score
  • Personal money management
  • Debt repayment
  • Avoiding bankruptcy, foreclosure and repossession

GreenPath can give personalized answers to your individual needs.

connect with greenpath