Financial Assistance

loan payment assistance

If you or your family have been impacted by COVID-19 and need financial support, we are here to help. We understand that the scope of impact may include areas outside of your control and our team members are ready to provide financial guidance and discuss solutions that are tailored to your unique situation.

If you currently have a delinquent loan or need additional payment assistance, please contact us at (800) 777-6728, extension 110 at your convenience to discuss short-term modifications. We are in your corner in your time of need.


90 days no payment

Loan & Cash-Out Refinancing
In addition to possible payment and interest savings, you can be payment-free for 90 days* when you refinance any loan held at another financial institution. Or, refinance an existing loan for cash out and still pay nothing for 90 days.

*Subject to change at any time. Limited time offer, restrictions apply. Loans currently financed with CCF are not eligible for the 90 days no payment offer unless borrower finances additional cash out.

Check Your Credit Health

To help protect your financial health during the sudden and unprecedented hardship caused by COVID-19, our credit partner, Experian, is offering FREE, weekly credit reports through the next year. 

Under federal law you are entitled to a copy of your credit report annually from all three credit reporting agencies - Experian®, Equifax® and TransUnion® - once every 12 months. Every consumer should check their credit reports from each of the three bureaus annually. Doing so will make sure your credit is up-to-date and accurate. Each reporting agency collects and records information in different ways and may not have the same information about your credit history.

greenpath financial wellness 


Our partners at GreenPath Financial Wellness can help you create a plan to stay on track financially during this evolving public health situation.

Through comprehensive education and exceptional service, GreenPath has been assisting people like you for more than 50 years. 

Working together with GreenPath, you will enjoy unlimited access to financial counselors and can receive assistance with: 

  • Personal and family budgeting
  • Understanding your credit report and how to improve your score
  • Personal money management
  • Debt repayment
  • Avoiding bankruptcy, foreclosure and repossession

GreenPath can give personalized answers to your individual needs.

connect with greenpath