Financial Stability Solutions

loan payment assistance

If you or your family have been impacted by COVID-19 and need financial support, we've put together loan payment assistance options to help. We understand that the scope of impact may include areas outside of your control and our team members are ready to provide financial guidance and discuss solutions that may be available to you.
If you currently have a delinquent loan or need additional payment assistance, please contact us at (800) 777-6728, extension 110 at your convenience to discuss short-term modifications. We are in your corner in your time of need.
Auto & Personal Loan Skip-A-Payment
We’re waiving the application fee on our entire Skip-A-Payment program. Eligible loans include: auto, motorcycle, jet ski, boat, RV, ATVs, snowmobiles and personal loans.
Credit Card Skip-A-Payment
To accommodate our members, all CCF credit cards are also now eligible for Skip-A-Payment at no cost.
Home Equity Real Estate Loan Skip-A-Payment
In addition to consumer loans, home equity loans are now also eligible for Skip-A-Payment at no additional charge.
To skip your payment, following the instructions below using Online or Mobile Banking.

Online Banking:

  1. Log in to Online Banking
  2. Click “Move Money” at the top of the page, in the blue bar
  3. Drop the menu and select “Skip Payment”
  4. If the loan is eligible, you will be able to select what loan payment you would like to skip. Click “Next”
  5. The terms and conditions are listed on the next screen. Click “Agree” to continue.
  6. The next screen will recap the choices and click “Done” to go back to Online Banking.

In the CCF Mobile Banking App:

  1. Log in to Mobile Banking
  2. In the top left corner, click the 3 lines to drop the menu down
  3. Select “Skip Payment”
  4. If the loan is eligible, you will be able to select what loan payment you would like to skip. Click “Next”
  5. The terms and conditions are listed on the next screen. Click “Agree” to continue.
  6. The next screen will recap the choices, then click “Done”.
Mortgage Payment Relief
If you are a mortgage holder and would like to discuss mortgage payment relief options, please contact our team at 800-777-6728, extension 154.
If you have additional questions or concerns, please don't hesitate to contact us. Our team is on stand-by waiting to help. 

*By completing a Skip-A-Payment you are requesting Cornerstone Community Financial Credit Union to advance the loan due date equal to one month’s payment. You understand that the current balance of the loan is extended by the amount of the payment skipped and that interest will continue to accrue on your loan balance throughout the deferred payment period, which may further extend the term of your loan. If there is more than one borrower on a loan, only one borrower is required to authorize a Skip-A-Payment request.

90 days no payment

Loan & Cash-Out Refinancing
In addition to possible payment and interest savings, you will be payment-free for 90 days* when you refinance any loan held at another financial institution. Or, refinance an existing loan for cash out and still pay nothing for 90 days.
**CCF auto loan rates are “as low as” and based on credit score, term of loan and collateral. Subject to change at any time. Limited time offer, restrictions apply. Auto loans currently financed with CCF are not eligible for the 90 days no payment offer.

Lend-a-hand loan

With a little help from CCF, get the cash you need quickly to handle today's uncertainty. Even if it's just a little, find financial peace of mind with our Lend-A-Hand* personal loan special. Use funds to purchase everyday necessities, supplement your income, or to stash in a savings account for comfort. 
  • Loans up to $5,000
  • Terms up to 24 months
  • Rates as low as 6.99% APR**
  • Make no payments for 60 days***
  • Easy application and timely approvals
*All loans subject to credit approval. Some restrictions may apply. Limited time offer and subject to change at any time.
**APR = Annual Percentage Rate. Rate dependent upon credit criteria. 
***60 days without a payment - Interest will accrue during 60-day deferment period. Not applicable on existing CCF loans. 

business services relief

We know that businesses of nearly every size are financially impacted right now. State-wide SBA relief changes have been announced and many small businesses can now benefit from the CARES Act.  
If you own a small business and are looking for more information, please view the link below. While Cornerstone does not offer SBA loans at this time, here you will find additional information and answers to FAQs as they relate to the CARES Act. 
You are also welcome to contact us and we can talk through your specific situation. 

greenpath financial wellness 


Our partners at GreenPath Financial Wellness can help you create a plan to stay on track financially during this evolving public health situation.

Through comprehensive education and exceptional service, GreenPath has been assisting people like you for more than 50 years. 

Working together with GreenPath, you will enjoy unlimited access to financial counselors and can receive assistance with: 

  • Personal and family budgeting
  • Understanding your credit report and how to improve your score
  • Personal money management
  • Debt repayment
  • Avoiding bankruptcy, foreclosure and repossession

GreenPath can give personalized answers to your individual needs.

connect with greenpath